Lance E. Wagner

 

3911 Trappers Ct., Florence, KY 41042

(859) 750-4000 · LANCEWAGNER77@GMAIL.COM

 

objective

As a success driven, team oriented, and extremely motivated individual, I am looking for a challenging position with a company that will best utilize my leadership, compliance, and team building qualities.

 

 

 

experience

Home Ownership Center of Greater Cincinnati, Inc.

Data & IT Manager/ Compliance Officer/Construction Consultant – November 2003 to April 2016

·   Maintained a network of 20 computers including software, hardware, upgrades, installations, and network policy

·   Prepared data/compliance information for staff and management

·   Assists with the compilation of information for government/contractually required reports.

·   Directed a team in the design and functionality of the organization’s website and maintain regularly within WordPress

·   Coordinated a Weatherization Project which provided 76 homeowners with new windows within a four month time period

·   Report timely indicators of obstacles to goals and progress, including non-compliance to CEO and other managers

·   Organized a mobile call center annually, which consists of a network of 40 computers and VoIP phones, with two printer/copiers

·   Process loan payments and conduct bank deposits weekly

·   Established a cost savings initiative for all contracted labor and building expenses by managing costs by supervising with each vendor in an effort to keep costs low

Key Projects

                                    I.         Worked with a vendor to create and implement a customer management system and developed a training plan to educate volunteers and staff 

                                  II.         Increased revenues by organizing a rental property program for housing stock that was on the market for an extended period of time

                                III.         Nominated to sit on the Community Advisory Board for a local NBC Affiliate

                                IV.         Selected to be on a team of five to introduce and organize the Community Leadership Institute to Cincinnati

 

Commonwealth Hotels – Embassy Suites Rivercenter

Restaurant Manager/Supervisor - January 1993 to October 2003

·   Entered sales and purchase invoices using Excel.

·   Review payroll for employees – Reviewed timecard spreadsheets for accuracy

·   Recorded and conducted daily cash deposits.

·   Conduct yearly reviews of all restaurant staff.

·   Managed daily restaurant operations which included staff schedules, inventory, and interviews.

·   Responsible for maintaining hotel operations while executive staff was off duty.

 

 

Skills

·   Ability to interpret and identify priority focus

·   Ability to synthesize data and assist with presentation preparation for both internal and external distribution

·   Ability to develop collaborative partnerships

·   Strong communication and critical thinking skills

·   Ability to determine best method to deliver the data in a timely and easily understood manner

·   Ability to apply general rules to specific problems to produce appropriate responses

 

Technical knowledge

 

Microsoft Word - Microsoft Excel – Photoshop - Microsoft PowerPoint – HTML - Microsoft Access - Crystal Reports – WordPress

 

 

Education

 

Thomas More College – TAP Program2016

Lexington Community College, Lexington, KY1996-1997                     

Gateway Community College, Highland Heights, KY1997-1999